General
How do I update CaseScan to the latest version?
Updating CaseScan Keeping your CaseScan software up-to-date ensures you have access to the latest features and improvements. Follow the steps below to update your software based on your machine’s connectivity. For Internet-Connected Machines: Open ...
How do I contact support?
You can contact us by email: [email protected] or call us at: 1-844-819-7226. We are available to take your call Monday-Friday, 9 AM to 6 PM ET. If the software connects and scans hard drives/media devices, is there a read-only interface?
Yes, we connect to the devices with read-only permissions. If required, you can use a write blocker.
CaseScan - Supported extentions
File Format Categories and Extensions Image File Extensions .bmp, .dib, .jpeg, .jpg, .jpe, .jp2, .png, .pbm, .pgm, .ppm, .pxm, .pnm, .pfm, .sr, .ras, .tiff, .tif, .gif, .exr, .hdr, .pic, .avif, .heif, .heic, .webp, .ico Video File Extensions .3dostr, ...
Which law enforcement authorities have endorsed CaseScan?
CaseScan was developed in collaboration with some of the world's most esteemed law enforcement professionals: Jim Cole: Retired Supervisory Special Agent with Homeland Security Investigations (HSI) in Nashville, TN, bringing over 25 years of ...
How accurate is CaseScan?
Our users report that CaseScan is not only highly accurate but also saves them at least 75% of the time required to process an average case. Of course, we believe the best judge of its value is you. Try the free trial we provided and experience it ...
How fast is CaseScan?
CaseScan can process a twenty-minute-long video in under a second, with performance influenced by factors such as drive type, speed, free space, and operating system. Similarly, it can scan up to a terabyte of data in as little as twenty minutes. ...
What is CaseScan? How does it work?
CaseScan is a tool for law enforcement, designated to swiftly triage digital evidence in order to identify CSAM as quickly and accurately as possible, with investigators being minimally exposed to psychologically damaging media files. CaseScan ...