Can I stop the scanning once it has begun?
Yes. You can click the Stop Scan button to stop the scanning process. Please note that
scanning cannot be resumed from where you left off. If you want to restart the scan after
stopping it, you will need to run the the scanning process from the beginning.
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Should I leave my PC on and running during a CaseScan scanning operation?
Yes. Your PC must be ON the entire time. If you are using a laptop, it must remain plugged into an outlet due to the GPU settings of the manufacturer. It is recommended to shut off “Sleep Mode” while scanning.
While starting a new case / while scanning files, CaseScan informed me that Windows does not have enough free space to proceed. What should I do?
Free space must be made in Windows by deleting files or through other means.
While starting a new case / while scanning files, CaseScan informed me that there isn’t enough space in the WSL folder to proceed. What should I do?
To free up space in WSL, right-click on the CaseScan taskbar icon and click Cases Directory. From there, you can delete cases or move them to an external drive. Alternatively, a SubAdmin can delete cases from the Open Cases list which appears upon ...
How to Create a New Case for - Drive/USB/Physical Disk
Introduction This manual provides a step-by-step guide on how to use the Drive/USB/Physical Disk scan feature in CaseScan. This feature enables users to scan storage devices for potential CSAM content, extract relevant metadata, and perform advanced ...
During scanning, a notification informed me that there is not enough space in Windows / WSL to proceed. After freeing up space, will I need to start from scratch by creating a new case?
Yes. A case will be created containing the files which were scanned up until the notification appeared; however, you will need to create a new case if you want CaseScan to scan all files